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What is Travel Agency License in UAE?

By Sakshi Srivastava - 21 Mar 2022 Last Updated: 21 Mar 2022
What is Travel Agency License in UAE?

There is no doubt that Dubai is one of the most popular holiday destinations in the world. The pleasant climate, beautiful coast, architectural monuments, and stunning modern buildings make Dubai an ideal destination for any type of vacation. The UAE government is investing heavily in the development of the tourism industry. The combination of these factors makes Dubai an appealing jurisdiction for running a tourism business or a travel agency. In this blog we are going to talk about Travel Agency License in UAE

What are the Types 0f Activity Permitted under Travel Agency License?

In order to improve its travel sector, the UAE tourism department has provided various types of activities that a travel agency can offer its customers.

Dubai tourism companies can choose from the following activities.

  • Buying and selling plane tickets
  • Providing travel insurance
  • A website is used to sell tourist packages
  • Providing assistance during visa issuance
  • Developing tourist packages and marketing them via various channels
  • Providing lodging options

Prerequisites for Starting a Travel Agency in Dubai

You must be aware of this as a business owner before obtaining a travel agency licence.

  • A travel agency licence manager must have three years of experience if he or she has a university diploma or a certificate in travel and tourism, or five years if he or she only has a high school diploma.
  • Provide a lease contract as well as a blueprint of the location where the travel agency will be located. The contract must be signed for a minimum of three months, and the office space must be at least 30 meters squared for each activity.
  • The travel agent must obtain a certificate from Dubai's Civil Aviation Department.

How to Get a License and Open a Travel Agency in Dubai?

A licence is required to open a travel agency in Dubai.

These steps will assist you in determining how to obtain one

  • Select the type of travel agency licence you require.
  • Collect all necessary documents.
  • Meet all of the special requirements
  • Submit the application and pay the required fees.

Here's a more in-depth explanation

Learn About the Different Types of Travel Agency Licenses in Dubai

The first thing you should know before applying for a travel agency licence in Dubai is the various types of travel agency licenses issued by the authorities. There are three kinds of Dubai travel and tourism agency licenses. And, in order to launch this agency, you must first select one of three licenses.

The three types of licenses are as follows

  • As an Inbound Tour Operator
  • As an Outbound Tour Operator
  • As a Travel Agent

Let us now look deeper into the specifics of the aforementioned licenses

As an Inbound Tour Operator

Firms that organize local incentive tours or tours for foreigners to attend conferences and events are included. The travel agency handles visas, transportation, and residency under this type of licence.

As an Outbound Tour Operator

This type of licence is granted to companies that organize and sell tourist programmes in other countries through travel and tourism agents.

As a Travel Agent

It includes selling airline tickets to individuals on behalf of authorized agents. These offices' responsibilities are limited to seat reservations, ticket issuance in coordination with the agent, and hotel and car rental-related services.

Collect all Necessary Documents.

After deciding on the type of licence you want, the next best step is to gather the necessary documents. They can be imitated in the manner described below.

  • An application form filled out by the authorities
  • Copy of the applicants' valid passports
  • Manager's professional qualification certificate/work experience certificate
  • Owner's certificate of good conduct/certificate of clean criminal record
  • The project's economic and technical feasibility study report
  • The Civil Aviation Authority issued no objection letter.

Meet All of the Special Requirements

Aside from submitting the documents, an individual or a company must adhere to a few additional requirements. The following are the circumstances

  • When establishing a travel agency, it must be structured as an LLC, with the foreign citizen owning 49 percent of the shares and the local sponsor owning the remaining 51 percent.
  • If the company's manager has a bachelor's degree or (Certificate in Travel and Tourism), he or she must have at least 3 years of experience certificate, and 5 years of experience certificate if the manager has a secondary certificate.
  • A licence as a travel agent requires one additional document, namely approval from the Emirate's Department of Civil Aviation.
  • If you choose an inbound/outbound tour operator, you must prepare a feasibility study report that highlights the benefits of the tourism sector in the country.
  • An irrevocable bank guarantee in the name of the DTCM (Department of Tourism and Commerce Marketing) is issued by any bank in Dubai for an inbound tour operator.
  • An irrevocable bank guarantee in the name of DTCM (Department of Tourism and Commerce Marketing) issued by any bank in Dubai is required for an outbound tour operator.
  • Any bank in Dubai should issue a Dh 100,000 irrevocable bank guarantee in the name of the DTCM (Department of Tourism and Commerce Marketing) for travel agent activity. This activity does not necessitate insurance or a feasibility study report. If you combine the above three activities, the total bank guarantee is Dh 400,000.

Submit the Application and Pay the Required Fees

After you have completed all of the above-mentioned documents, this step will walk you through the meat of the matter, which is how to fill out the form and submit the documents to obtain the license.

Following are the document

  • First, submit the company's name to the DED counter at Tas'heel Centre.
  • Obtain preliminary approval from the same department to form a company. The form can be completed at any typing centre, after which you must obtain signatures from all partners and submit it to the DED.
  • DED will provide a form for the site inspection after initial approval. Fill out the form completely, attach a location map, and submit it to the DED along with your final documents. Before issuing the licence, the officer will conduct an inspection.
  • Type the LLC agreement (MOA) from a legal translator and have it notarized by a Notary Public. If the agreement is in Arabic, the legal translator's seal is not required.
  • All Partners or Attorneys must appear at the Notary to sign the Court Agreement.
  • Prepare the tenancy contract.
  • Submit all of your documents, pay at the counter, and receive your licence.

Once you have received your licence, you must register it with the Dubai Chamber of Commerce. Collect the registration form from there, fill it out, add an authorized signature and a company stamp, and turn it in at the Dubai Chamber counter. At the same time, a certificate will be issued. Payment has already been made to DED in conjunction with the Tourism License fees. The Dubai Chamber certificate is required for registration with various government departments as well as expansion into other Emirates.

The Travel Agency License is only valid for a year and must be renewed after that.

What Is a Travel Agent's Role in Dubai?

As previously stated, regardless of the business form chosen by the owner, a travel agent is a mandatory requirement.

The travel agent is crucial to the company because he or she must complete the following tasks.

  • The agent will be in charge of selling plane tickets.
  • He or she will assist you in obtaining the necessary travel visa.
  • The agent will be in charge of arranging lodging for the tourists.
  • The agent will also arrange for transportation and guided tours (where applicable).


Because the travel and tourism industry is highly regulated, obtaining this licence or even opening a travel agency is difficult. However, you can always hire the services of a specialized firm. It is much easier and more efficient to delegate the work to professionals and focus on developing your ideas and plans. Dhanguard can assist you in obtaining your travel agency licence. Get in touch with us today to learn more we will gladly assist you.

Dhanguard provides the business setup and company formation services in Dubai, UAE with the guidance of our professional team of consultants. Faster and hassle-free company setup in Mainland and Freezone in UAE.

Dhanguard provides faster and hassle-free Trade License with minimum paper work. With the guidance of our professional team of consultants you will get General trading license, Freelance license, Etrader license, Event Management License, Travel Agency license in Mainland and Freezone in UAE.

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